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Policies

General Information and Cancellations

Payments

  • We collect payment at check-in.
  • We accept cash, Zelle, Venmo, and credit cards (VISA, MasterCard, or Discover ). 
  • We offer a 5% discount for payments made in cash. 
  • We do not accept personal checks. 

Reservations

We reserve the right to adjust guest rooms to accommodate requests. All adjustments will be comparable or upgrades

Minimum Stay

We require a 2 night stay. Exceptions are made based on availability. Minimum requirements may change based on events and convention periods.

Deposit

  • There is a $50 non-refundable deposit required at the time of booking. Additional cancellation charges may apply.
  • When reserving two or more guest rooms, a non-refundable deposit is required for each room reserved. 
  • All rates are based on 1-2 guests, additional guest fees are $25/night and may apply.
  • Children 2 years or older are counted as guests.
  • Pack n’ Plays are available for a rental fee. This option is available when booking online under “packages”.

Check-Ins

  • Check-in is by appointment only and is between the hours of 2:00pm – 9:00pm on Weekdays, 2:00pm – 8:00pm on Saturday and Sunday.
  • Early check-in is permitted by request. There is no guarantee your room will be ready, but we will gladly store your luggage so you may begin your stay.
  • Please contact us if your arrival time should change.

Late Arrival

  • We offer self check-in options for arrivals after our office closes.
  • Please notify our staff so we can send self check-in instructions.

Check-Out

  • Check-out is at 11:00 am. We can hold your luggage if you have a later flight. 

Cancellation Policy

During the COVID-19 pandemic, the Wicker Park Inn is extending a flexible cancellation policy. Guests may cancel up to five days prior to arrival without penalty, minus the non-refundable deposit.

Gift Certificates

Gift certificates may be purchased for any amount starting at $50. Restrictions and availability apply. You may purchase online or call us for details. 

Other

  • Guest Keys – There is a $25 replacement fee if guestroom keys are lost or not returned.
  • Smoking – The Wicker Park Inn is a strictly non-smoking facility. We have an outdoor patio easily accessible to all guests where you are welcome to smoke. Smoking in your room will result in a damages fee of up to $500. 
  • Pets – Due to other guests’ sensitivities, pets are not allowed at the Wicker Park Inn. If you bring a pet you may be asked to leave without refund and may be fined up to $300.