Policies
General Information and Cancellations
Payments
- We collect a non-refundable deposit at booking. The remaining balance is due at check-in.
- Guests must present a valid credit card and matching ID at check-in.
- We do not accept cash or personal checks
Reservations
We reserve the right to adjust guest rooms to accommodate requests. All adjustments will be comparable or upgrades
Minimum Stay
We require a 2 night stay on weekends (Friday and Saturday). Exceptions are made based on availability. Minimum requirements may change based on events and convention periods.
Deposit
- There is a $50 non-refundable deposit required at the time of booking.
- When reserving two or more guest rooms, a non-refundable deposit is required for each room reserved.
- All rates are based on 1-2 guests, additional guest fees are $45/night.
- Children 2 years or older are counted as guests.
- Portable cribs are available for a rental fee. This option is available when booking online under “packages”.
Check-Ins
- Check-in is by appointment only during staff hours.
- Early check-in is permitted by request with an additional $35 fee.
- If guest room is not ready for early check in, we will gladly store your luggage so you may begin your stay.
- Please contact us if your arrival time should change.
Late Arrival
- We offer self check-in options for arrivals after our office closes.
- Please notify our staff so we can send self check-in instructions.
- Guests must have a valid credit card on file prior to receiving self check-in instructions.
Check-Out
- Check-out is at 11:00 am. We can hold your luggage if you have a later flight.
Cancellation Policy
- Non-refundable reservations are paid at the time of booking and are non-refundable.
- Deposits for standard reservation are taken at the time of booking. Deposits are non-refundable.
- To avoid penalty, cancelations must be made no less than 5 days prior to arrival.
- Cancelations within 5 days will be charged in full.
- Cancelations cannot be used as credit for later bookings.
- Room charges are not refundable after payment at check-in (no refunds for early check-outs).
Gift Certificates
Gift certificates may be purchased for any amount starting at $50. Restrictions and availability apply. You may purchase online or call us for details.
Other
- Guest Keys – There is a $45 replacement fee if guest room keys are lost or not returned.
- Smoking – The Wicker Park Inn is strictly non-smoking . Smoking in your room will result in a damages fee of up to $500.
- Pets – Due to other guests’ sensitivities, pets are not allowed at the Wicker Park Inn. If you bring a pet you may be asked to leave without refund and may be fined up to $500.
- Service Animals – When traveling with a service animal, please advise the staff ahead of your visit. Service pets must be with the guest at all times and cannot be left unattended in the guest room.